Q1. Are you factory???
We are factory and pass BV x Alibaba Audit, you can down load the report. Review us.
Also pass Walmart Audit ID 36132120, Disney Audit FAC-039959, Sedex Audit ZC:237988766.
Q2. How is your quality?
Our products follow:
EU standard: EN71 i~iii, 8P, AZO, Cad etc
USA standard: ASTM, CPSIA, Total Lead, PAHs etc
KC test, ST2012, SOR/2011-17, AS/NZS ISO8124, QB2155
Q3. What's your MOQ?
Zhongdi: normally 500 pcs.
For some hot collection, 10 pcs, we have ready stock.
Q4. Can do customer’s pattern/ Design or Logo?
Zhongdi: All available!
Mainly do ODM(our own designs) and OEM (mainly Disney). With our excellent DESIGN TEAM !!!
2D designers: can work on your PSD and ai vector file. Send drawing for your approval.
3D designers: can work on your STEP, IGS, 3ds etc file, send layout for your approval.
Those can avoid any misunderstand before proceed mold and new prototyping, save your time and cost.
Q5. Can I get a free sample
Zhongdi: sample in stock is free, we offer service to contact different international courier companies (TNT/DHL/FedEx/UPS/ special lines with discount)for you. To make sure the sample reach to you hand safe and fast with lowest cost.
Q6. What is your delivery time?
Zhongdi : 30~35 days.
Also we offer special service for urgent orders, without any extra cost, but need to be our VIP fans.
Q7. How to became VIP, did it cost much? What other advance to became VIP?
Zhongdi: Extra cost is ZERO!!! Need to place 1 order include: sample order, new molding order, or normal order.
*Discount card for shipping.
*Engineer one to one service.
*Refund mold cost.
*Top speed prototyping.
*Short video on your order massive production.
*1~5% randomly discount of total value.