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Q1. Do you have stocks? Do you accept retail? What is the MOQ?( Minimum Order Quantity)
A: Most products we have stock, and are ok for retail. MOQ 1pc is okay. Mixed model &QTY is welcome (But I strongly recommend you to buy one carton at least per kind, which will help you get better price. It dose not pay to buy 1pc, the price is higher)
Q2. Can you send me a full items price list?
A:Pls ask me for the catalog, which including the price range.
Like you know, the final price depends on the total quantity(different items you choose), therefore, it is convenient for me to offer you best if you tell me the items&quantity you would order. The more the total quantity is, the lower the price will be.
Q3. What is your delivery method? And cost of shipping?
A: For samples or small order, by air is the first choice. Coz most of our items contain lithium battery, which is strict to export in China, we shall ship the goods to Hongkong, then deliver to you By DHL Fedex ....(4~6days door to door or airport) The shipping cost should be counted by the accurate weight&CBM of the goods.
For large order, by sea will be cheaper.
Q4. What is your policy of sample fee?
A: For the first you order samples, We will give you some discount on samples order to reduce your cost, could be possible to refund when mass quantity order was confirmed.
Q5. How to make payment?
A: Optional: Paypal; Western Union; T/T.
Q6. What is your MOQ for customized packaging?
A:500PCS each kind.
Q7. Are you a direct manufacturer? OEM or ODM is welcome?
A:Yes, we are an experienced manufacturer with 7 years experience not trading company. OEM/ODM is available.
Q8. We're a big wholesaler, can you let us know your production capacity?
A: Now we have 200 workers in our factory,we are able to export 100,000pcs per month.
Q9. Some suppliers offer us better price than yours, can you tell me your advantage?
A: Thanks for your information. To guarantee quality&innovation, we never sell the dirty-cheap items.You can compare ours with others, you will find the reason and select us. Actually,we are factory, having price advantage.
Q10. I run small business, can I get good price from you?
A: No matter how small your business, you can always get good service and price from us.If you order from us when we are doing promotions. Special discount will be given.
Don't hesitate to contact us at anytime, no matter via email or skype belowing picture. If we are online,we will reply you at once. even if sometime we are not online because of jet lag, we promise you will be replied within 2 hours.