1、Provide users with good after-sales service in time to ensure the safe operation of the system.
2、The guarantee period of the equipment is 18 months from the equipment manufacturer or 12 months from the user factory, whichever is due in advance, During this period, the cost of repair or replacement of the equipment and
components provided by the supplier due to quality problems shall be borne by the supplier
3、Establish user files so that the company can check the internal data, grasp the operation of equipment, and regularly
provide users with maintenance methods and matters needing attention
4、After receiving the user's telex or telephone service information, give a definite reply immediately, of go to the site if
necessary.
5、After the expiration of the warranty period, the company carries out life-long maintenance tracking of the equipment to
provide spare parts and services at cost price.