Q: How long is your delivery time? A: Generally it is 3-5 days if the goods are in stock. or it is 5-7 days if the goods are not in stock, it is according to quantity. Q: Do you provide samples ? is it free or extra ? A: Yes, we could offer the sample for free charge but do not pay the cost of freight. Q: What is your terms of payment ? A: Payment<=5000USD, 100% in advance. Payment>=5000USD, 30% T/T in advance ,balance against copy of B/L. If you have another question, pls feel free to contact us as below. Q: Do you provide related sourcing service? A: Yes, storage & material handling products is totally different with some other products. Sometimes you can not buy just from one supplier for a full container load. We have many good related products partner resources, we can help you to combine a full container load shipment. Q: Do you provide customized service ? A: Yes, we can offer you customized logo, logo printing, customized package, customized color for our exist product line. Also we'd like to do customized design, tooling making and plastic injection together, you can get a one-stop service for a customized plastic parts. By the way, we'd like to accept any negotiation of share the tooling cost to develop a new products. Share the tooling cost, face to different market. Q. We look forward to your reply to your specific requirements. I hope I can help you buy the products you need.