Q: Are you a factory ?
A: Yes, we professionally manufacture industrial fan and motor for more than 10 years.
Q: Can you supply samples ?
A: Yes, we can provide sample by free but the freight and other charges is payed by the customers.
Q: What is your lead time?
A:It usually takes 7 to 10 days.
Q：How to deal with if customers quality complaints?
A:First, help customer reduce the cost of losses, eg. replacement and offer solutions;
Second, investigate the quality problem;
Third, report the result to customer and assign responsibility;
Forth, improved workmanship or remind customer to avoid the problem.
Q：Can we deal with ODM order?
A: Yes, for ODM order we can sign NDA agreement, we will arrange R&D team to engage ODM order.