I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders
Perishable products (like food or flowers)
We know choosing the Perfect Gemstone Beads is an extremely important decision. We aim to make our customer’s search as easy as possible and to understand the real need of our customers. Simply put, quality, satisfaction, and values are the cornerstones of our gemstone business. Many other websites have wonderful pictures of the gemstones to sale. But, the reality is in most cases you are seeing a ‘Marketing Picture’ of an item that does not even exist. We manufacture before the order has been made as we upload it only and only after our process of the best quality product.
Packing & Delivery
To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
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We prefer DHL and FedEx for shipping most of our orders. It usually takes 3-5 Business Days to reach you.
DHL is most preferred for UNITED STATES. FedEx is most preferred for EUROPEAN COUNTRIES.
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T/T (Bank / Wire Transfer)
Kindly ask for our Bank Details for doing Bank Transfer.