How Alibaba.com protects your orders?

Alibaba’s Trade Assurance service facilitates a risk-free trade experience – protecting your trade needs with: 

• Payment Security: ensures all online payments are processed efficiently and securely.

•Product Quality Assurance: your orders will be fully covered when products do not match the details outlined in your trade contract with suppliers.

•On time Fulfillment: your orders will be shipped on time according to your contract agreements. If delayed, you will be eligible for refund.

•Post-Sales Protection: Alibaba extends protection coverage up to 30 days after goods received. In the event of dispute, we will be here to support.

So how can I use Trade Assurance?

Trade Assurance service is free to buyers.