#SuperSeptember Benefits
Inspection Services
Ocean Shipping
Air Express
Pay Later
Local T/T Wire Transfer & MasterCard
FAQ

#SuperSeptember Benefits

Make a purchase during the #SuperSeptember to enjoy the following offers subject to terms and conditions:

  • 50% off (up to $300) shipped via Alibaba.com Ocean Shipping to the U.S.
  • 50% off (up to $30) shipped via Alibaba.com Air Express to the U.S.
  • 50% off inspection
  • Up to $100 off loan fee with Pay Later* (available to U.S. buyers only)
  • Local T/T Wire Transfer 

50% off Alibaba.com Ocean Shipping:

You can enjoy 50% off (up to $300) for sea freight shipping from China to over 35,000 US zip codes subject to terms and conditions   

50% off Alibaba.com Air Express (available from Shenzhen warehouse)*:

You can enjoy 50% off shipping via Alibaba.com Air Express (up to $30) during Alibaba.com’s #SuperSeptember promotion from Alibaba.com Shenzhen warehouse to over 30,000 US zip codes subject to terms and conditions.

50% off Inspection Services:

Buyers that place Trade Assurance orders with suppliers that support inspection services can enjoy 50% off for inspection services offered by China Certification & Inspection Group Co., Ltd and Bureau Veritas Consumer Products Services Shanghai Co., Ltd. This offer is available to the first 1200 orders during Alibaba.com’s #SuperSeptember promotion on a first-come, first-served basis and is subject to terms and conditions.

Up to $100 off loan fee with Pay Later*:

Up to $100 off your first loan fee when you take a Pay Later with Kabbage business loan on Alibaba.com.  No minimum loan amount requirement. One-time discount (up to $100) reflected as a credit toward your first month’s loan fee. One (1) credit per customer. Available for the first 1,500 customers who take loans from September 4 to September 30, 2018. Terms and conditions of the promotion may change. The promotion may be canceled at any time. Available to U.S. buyers only.

All Kabbage business loans are issued by Celtic Bank, a Utah-chartered industrial bank, Member FDIC. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice.

Alibaba.com is not the lender or broker for any Kabbage loans. Alibaba.com makes no representation that you will be qualified for a Kabbage line of credit. 

Local T/T Wire Transfer:

Starting from September 4, 2018, buyers from U.S.,UK, Canada, Australia and EU countries Alibaba.com can make payments for Trade Assurance orders to local bank accounts with improved wire transfer processing time and lower bank charges compared to international wire transfer.

When is the promotion period?

4 September, 2018 00:00:00 PDT – 31 October, 2018 23:59:59 PDT for 50% off Alibaba.com Ocean Shipping promotion

4 September, 2018 00:00:00 PDT – 30 September, 2018 23:59:59 PDT for all other promotions.

50% off Inspection Services

Buyers that place Trade Assurance orders with Gold Suppliers that support inspection services can enjoy 50% off for inspection services offered by China Certification & Inspection Group Co., Ltd and Bureau Veritas Consumer Products Services Shanghai Co., Ltd. This offer is available to the first 1200 orders during Alibaba.com’s #SuperSeptember promotion on a first-come, first-served basis.

 

How do I know if I am eligible for the 50% off?

All registered members of Alibaba.com are eligible for this promotion.

 

How do I use the inspection discount?

Step 1: Find products or suppliers that support order inspection                           

Step 2: Place a Trade Assurance order during the promotion period

Step 3: Select the inspection package with the discounted price

Step 4: Make an initial payment within 60 days of placing the order (otherwise the inspection order will be cancelled automatically)

 

When is the inspection promotion period?
4 September, 2018 0:00:00 PDT – 30 September, 2018 23:59:59 PDT

 

What regions do the Alibaba.com inspection service covers?
All regions within mainland China, except Neimenggu (Inner Mongolia), QingHai, GanSu, XiZang(Tibet), XinJiang, GuiZhou, HaiNan, Heilongjiang, JiLin, ChongQing, Ningxia and Sichuan 

 

Which aspects are covered and what are the inspection standards during an inspection?

  

Terms & Conditions

50% off Alibaba.com Ocean Shipping

Alibaba.com Ocean shipping service to the U.S. is available on Alibaba.com.

Less than container load (“LCL”) shipping service is for buyers who want to save money with ocean freight, but don’t have enough volume to fill an entire shipping container;

Full container load (“FCL”) service is for high-volume orders that can fill an entire 20ft, 40ft, 40ft HC, or 45ft HC shipping container. 

Alibaba.com Ocean shipping orders placed between September 4, 2018 00:00:00 Pacific Time (PDT) and October 31, 2018 23:59:59 (PDT) can receive a 50% discount off the final invoice prices (up to $300). Orders for both FCL and LCL orders are eligible.

 

To qualify for this promotional discount, you must be a registered member of Alibaba.com who has agreed to our terms and conditions and privacy policy with a delivery address in the United States.

Step 1: Log on to Alibaba.com and go to “Logistics Solution” page through “Service”. Select “Less than Container Load” or “Full Container Load”.

Step 2: Fill in necessary information and submit your order between September 4, 2018 00:00:00 Pacific Time (PDT) and October 31, 2018 23:59:59 (PDT).

Step 3: Make sure that your supplier completes the ocean shipping order information before 31 December, 2018 23:59:59 PST (otherwise the discounted price will not apply) 

 

Service Coverage

Terms & Conditions

50% off Alibaba.com Air Express

available from Shenzhen warehouse

Get 50% off Alibaba.com Air Express shipping (up to US $30) on qualifying Trade Assurance orders 

 

To qualify for this promotion:

Step 1: Find products that support Alibaba.com Air Express as a shipping option;

Step 2: Enter your product quantity;

Step 3: Choose Alibaba.com Air Express as your shipping method;

Step 4: Click "Start Order" button, complete order, and complete the payment before 31 December, 2018 23:59:59 PST;

Step 5: Your order must be shipped by 31 October, 2018 23:59:59 PDT. 

Suppliers are responsible for shipping the orders to Alibaba.com’s Shenzhen warehouse in mainland China.

Shipment containing hazardous materials will not be accepted. Shipments containing batteries (such as model PI966, PI967, PI969 & PI970) can be accepted only if the required battery certifications and supporting documents have been provided. Please contact the supplier to confirm these details with the warehouse. 

Eligible orders must have chargeable weight of less than or equal to 20kg and the packaging size shall not be smaller than 9x9x14 cm. One shipment containing multiple packages is not allowed. 

No magnetic inspection service is being offered. 

The Promotor receives the right to destroy the products at the expenses of the consignee (Buyer) in the following scenarios: 

  • The products were not able to be cleared by the U.S. Customs and Border Protection within 7 business days of initial contact due to the failure by the consignee (Buyer) to pay duties and taxes.
  • The consignee (Buyer) refuses to accept the delivery after three attempts and the shipper (Supplier) fails to provide a resolution within 4 calendar days of initial inquiries from Alibaba.com warehouse. 

 Terms & Conditions

Pay Later

Qualify for up to $100 off when you finance your next purchase*

Apply in minutes for up to $150,000** to finance your Alibaba.com purchases. During the Super September promotion, you can qualify for up to $100 off your first month’s loan fees.

 

Who is eligible for this credit?

The first 1,500 registered members of Alibaba.com that take their first loan through Kabbage between September 4 and September 30, 2018 are eligible. There is no minimum loan amount requirement. Available to U.S. customers only.

 

How can my business save up to $100 on repayment fees?

Step 1: Qualify for a Kabbage line of credit under the Pay Later program.

Step 2: Use your business’s line of credit to finance a Trade Assurance order.

Step 3: If your business is eligible, you’ll automatically get a statement credit of up to $100 toward your first month’s fee.

 

When is the credit available?

The promotion is available between 2018.09.04 00:00 PDT and 2018.09.30 23:59:59 PDT

 

Disclaimer:

*Up to $100 off your first loan fee when you take a Pay Later with Kabbage business loan on Alibaba.com. No minimum loan amount requirement. One-time credit (up to $100) reflected as a credit toward your first month’s loan fee. One (1) credit per customer. Available for the first 1,500 customers who take loans from September 4 to September 30, 2018. Terms and conditions of the promotion may change. The promotion may be canceled at any time. Available to US buyers only.

**Credit lines and pricing are subject to periodic review and change, including line and pricing reductions, line and pricing increases, or line eliminations. Individual requests for capital are separate installment loans. All loans are subject to credit approval.

 
All Kabbage business loans are issued by Celtic Bank, a Utah-chartered industrial bank, Member FDIC. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice.

Alibaba.com is not the lender or broker for any Kabbage loans. Alibaba.com makes no representation that you will be qualified for a Kabbage line of credit.

Terms & Conditions

Local T/T Wire Transfer & MasterCard

Choose local T/T in making payment for Trade Assurance orders and get improved bank processing time and lower bank charges compared to international wire transfer. Payment processing as fast as one business day.

 

Who is eligible for using local T/T services?

All registered members of Alibaba.com from US/ UK/ EU /Canada /Australia countries that have accounts local countries.

 

How do I use the local T/T services?

Step 1: Place a Trade Assurance order during the #SuperSeptember promotion period

Step 2: Select the Local T/T to pay for your Trade Assurance order

Step 3: Make payment to Citibank accounts listed on the order page 

Step4: Complete your payment during the #SuperSeptember promotion period using internet banking or go to your local bank

 

What are the new benefits if you pay by credit card?

Credit Card payments now processed in two hours!

Credit Card payment for both Visa and MasterCard are processed in two hours. This feature will continue to be available after #SuperSeptember

Asia-Pacific MasterCard service fee now capped at $40 USD

Starting September 4, there will be a cap of $40 USD on MasterCard transaction fees, for Asia-Pacific issued cards only. Orders created before, but paid on or after September 4, will enjoy this offer. See a list of applicable countries by clicking here 

 Terms & Conditions

FAQ

What is #SuperSeptember?

#SuperSeptember is one of Alibaba.com’s biggest sales events of the year. 

 

➤ 50% off Inspection Services

Alibaba.com does inspection now?

Not exactly. The inspection services are offered by two top professional inspection companies who will assign the inspectors to visit the manufacturing facilities in China and prepare reports including pictures to verify that the goods being produced and shipped are up to standard.

 

Is there any time limit for this offer?

This offer is only available to the first 1200 orders during Alibaba.com’s #SuperSeptember promotion, first-come, first-served.

 

Where can you check the inspection status?

After the initial payment has been received, the inspection order will be generated and inspection status can be checked online on the Trade Assurance order detail page.

 

What is the Turn Around Time for the inspection?

You should book the inspection at least three working days in advance, and inspection report can be completed and uploaded online within 2 working days after the inspection.

 

 ➤50% off Alibaba.com Air Express (available from Shenzhen warehouse)*:

What is Alibaba.com Air Express?

Alibaba.com Air Express is a warehouse-to-door express service for shipments from China to the U.S. Get faster and cost-effective express shipping without paying premium prices.

 

Are there any discounts on shipping for Super September?
Yes! 50% off shipping fees when you ship via Alibaba.com Air Express (up to US $30), for Trade Assurance orders

 

How to qualify for this discount promotion?
Step 1: Go to Alibaba.com and find products that support “Alibaba.com Air Express' shipping
Step 2: Set product quantity
Step 3: Choose Alibaba.com Air Express and enter your US zip code
Step 4: Click "Start Order" button, complete order and finish payment before September 30, 2018 at 11:59:59 PM PDT.
Step 5: The order must be shipped by October 31, 2018 11:59:59 PM PDT 

 

 ➤50% off Alibaba.com Ocean Shipping : 

Are there any requirements on cargo dimension or categories of the products being shipped?

LCL is available to general goods. It should not be used for anything fragile, liquid, dangerous, unpackaged, or chemical.

FCL is only available to non-hazardous goods and standard container (Out of gauge and reefer cargo are not acceptable).

Call our Buyer Success Team at 888-567-0431 or email buying-shipping@alibaba-inc.com to get a quote.

 

Can you arrange FBA delivery?

Yes, our LCL services can deliver to 166 frequently used FBA warehouses addresses and our FCL services can deliver to 219 frequently used FBA warehouses addresses.

 

➤Pay Later

What credit is available during Super September?

If you take your first business loan through Kabbage® between September 4 and September 30, 2018you’ll receive a credit of up to $100 toward your first month’s loan fees. Offer is only available for the first 1,500 customers.

 

Who is eligible for this credit?

The first 1,500 registered members of Alibaba.com that take their first loan through Kabbage between September 4 and September 30, 2018 are eligible. There is no minimum loan amount requirement. Available to U.S. customers only.

 

How does it work?

The credit will automatically be applied to your first month’s loan fee. The credit will be reflected in your monthly statement.

 

➤Bargain Buys

What is “Bargain Buys”?

“Bargain Buys” is a page where promotional products for the following eight categories are displayed and updated on a daily basis:

  • Consumer Electronics
  • Home & Garden
  • Appare
  • Beauty & Personal Care
  • Timepieces, Jewelry, Eyewear
  • Fashion Accessories
  • Sports & Entertainment
  • Home Appliances 

All benefits for related products (e.g., discounted prices and low MOQ) expire after seven days. For example, the validity period for a product going online on 5 September will be from 5 September, 2018 00:00:00 to 11 September, 2018 23:59:59 PDT. As all products available under “Bargain Buys” are limited availability, checking the page regularly is recommended.

 

What does “Last-30-day great price” mean

This is a discounted price for a product set by the seller that is lower than any of its previous average transaction pricethe past 30 days.

 

What does “Low MOQ” mean

 “Low MOQ” refers to a discounted price for a product set by the seller that has low MOQ compared to the current market rate. 

 

What does “Short dispatch time” mean

The seller guarantees the product will be shipped within 15 working days of receiving payment.

 

Can I purchase any quantity of promotional products I want?

If a seller sets a purchasing quantity limit per buyer for a product, buyers can only purchase an amount equal to or under the set limit. Buyers can purchase extra quantities for the original price and MOQ. You can view the exact limit on the product details page.

 

What does it mean when I receive an alert saying “The supplier has set a limit of ## discounted products per buyer. Contact the supplier to request more products.”?

It means the seller set a purchasing quantity limit per buyer for the product. Your selected purchase quantity exceeds the set limit. Contact the seller directly to negotiate and adjust your limit.

 

What does it mean when I receive the message, “You have reached the purchase limit for this discounted product: ##. You can still purchase this product for the original price and MOQ.”

It means the seller set a purchasing quantity limit per buyer for the product. Your selected purchase quantity exceeds the set limit. However, you can still purchase extra quantities for the original price and MOQ. Purchase quantity limits can be viewed on the ‘Product Details” page.

 

What does it mean when I receive the message “This product is no longer available at a discounted price. You can still order it with the original price.”?

Each discounted product on the Bargain Buys page has limited stock. If a product is out-of-stock, it cannot be purchased at the discounted price and MOQ, but it can be purchased in extra quantities for the original price and MOQ. You can view the amount of available stock for a product on the product details page.

 

 ➤Brand Zone

Which brands are available under the Brand Zone?

Currently, the Brand Zone is made up of online stores for 50 different Chinese brands that are managed by the brand owners or their authorized parties. The suppliers for each brand have independent R&D and design capabilities. 

 

What benefits does the Brand Zone provide?

All products displayed in the Brand Zone are guaranteed by their sellers to be in stock and have the ability to be dispatched within 24 hours. Brand Zone products are also selected based on their high quality, operational & performance capabilities, and their potential for offering future services.

 

Are all Brand Zone products free shipping?

Please review the product page for specific shipping information.

 

Can I purchase these products online without contacting sellers?

Yes. Brand Zone products are guaranteed by their sellers to be in stock and available through online order.

 

Can Brand Zone products be customized?

Please contact sellers directly to confirm customization options.

 

Does the Brand Zone only feature 3C products?

Currently, most products are 3c products, there are also some home, sports and led lights products. Other categories may be available very soon.

 

➤Weekly Deals

What are "Weekly Deals"? What are their benefits to buyers?

Weekly Deals is a page of limited-time offers, featuring discounts of up to 30% or more on various product categories. You can find and purchase discounted wholesale-products instantly. You can set reminders for upcoming discounts by clicking the subscribe button under "Upcoming Deals." A system APP-Push-Reminder is sent to you when the next week's deal begin.

*Note: Currently, "7 Days Dispatch" service is available for some of discounted products in Weekly Deals.

 

How do I place an order in “Weekly Deals”? 

Step 1: Select the product you want, and then click “Start Order” on the product details page.

Step 2: Select the model, color, size and quantity for your product, and then click “Continue.”

Step 3: Confirm your order details and click the “Place Order” button.

Step 4: Add a credit card to pay for the order, or use T/T to pay your order as soon as possible.

 

How do I pay for my trade assurance order (steps and common inquiries)?

Currently, there are three payment methods available for Trade Assurance order: Credit Card (Visa/Master Card), e-Checking and T/T (telegraphic transfer; also known as bank transfer).
If you want to pay for the order via other payment method, I am afraid that the order will not be protected under Alibaba.com Trade Assurance service.

 

How do I negotiate and confirm order details with suppliers on the “Weekly Deals” page? 

All products listed on “Weekly Deals” are managed directly by their related suppliers. If you want to contact the supplier directly for product or order information, please try the following methods on the product details page:

Step 1: Query the supplier directly by clicking the “Chat” button.

Step 2: Click "Supplier Profile" to view the supplier's page. You can contact the supplier via the telephone number displayed at the bottom of their page, or click the "Send Inquiry" or "Chat Now" buttons to message them.